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Customer Liason

Many builders do not have the staff nor the desire to hold the hands of their customers through the difficult task of building a custom home. The myriad of decisions that need to be made in a timely fashion so as not to impede the building process is enormous. Some customers are experienced and sail through the process. However, most customers typically are inexperienced. Making decisions and knowing which decisions to make in what order are critical.

The builder needs to be managing the crews and tending to the important task of building not sitting in an office while the customer makes a decision about the roof color.

MarcStone Property Concierge has a unique service designed with the builder in mind. Our Liaison Service allows the builder to focus on what the builder does best—construction—while we guide the customer through the process. We work with the customer and various vendors in the selection of tile, carpet, flooring, paint selections, casing, baseboards, doors, windows, etc. All the various decision points are covered in an orderly fashion to ensure a smooth and timely project completion. Our focus with the customer will enhance the experience and allow the builder to complete projects sooner.

MarcStone works with the customer under the builder’s name so that the customer sees us as part of your team.

Click for a list of Customer Liason Services.

MarcStone and MarcStone Property Concierge are trademarks of The Marcus Group Inc. • Copyright 2005 The Marcus Group Inc.
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